Contact us

Are you experiencing a medical emergency?

If you’re experiencing a medical emergency, please call your local emergency services.

If you have an urgent query for Bupa, including medical evacuation or medical repatriation assistance, please use the contact details below.

Speak to us

Whether you're an existing customer or would like to speak to one of our sales consultants, we're here to help.

Already a customer?

Talk to us about your health plan.

Not a customer yet?

Talk to one of our sales consultants.

Accessibility and additional support

We’re here to listen and provide the best support possible whenever you need to use our services or communicate with us.

Complaints and feedback

We realise that there may be times when we don't meet your expectations, if you have a complaint or feedback on how we can improve we want to hear from you.